Vision & Values
Join Our Team

Vision & Values

History

For over 30 years, Urbanfibre has provided high-speed fibre internet to Vancouver’s commercial businesses and multi-story residential communities. Our fibre footprint spans across the downtown core, with our network servicing communities throughout the Greater Vancouver Area. Our partnerships range from levels of government to municipalities across the Lower Mainland and our network continues to grow!

Speed is our forte. We have made ultra high-speed, symmetrical fibre internet service accessible for everyone to enjoy. That unrivaled service extends from our business clients to providing the fastest internet in Canada for our residential customers. Our ability to deliver unmatched speeds is backed by the affordability of our service and dedicated support team.

Who We are

We are a made up of a group of industry professionals dedicated to providing our customers with the best service. From reliable account management to our friendly technical support – you can count on us to go to great lengths to make you happy!

Vision & Values

We truly care about the people and the communities we serve. Providing exceptional service, is at the forefront of our mission. That means ensuring our business clients and residential customers receive the same level of quality service. Our dedicated Sales team and knowledgeable Customer Support are committed to providing the highest level of client care. You can count on us! We make sure you get the speed, reliability and service at the most affordable rates.

We believe that technology has the ability to empower, and by making it accessible to everyone we increase their potential to make progress and make a positive impact.

Join Our Team

Our team is growing and we’re always looking for talented, smart and extraordinary individuals. Think you got what it takes to join our team? Tell us why you’d add value to our team and submit your resume. careers@urbanfibre.ca

Current Openings:

  • Marketing Manager

Marketing Manager

About the Role

We are currently seeking a Marketing Manager who wants to own the entire marketing landscape. This is a hands on role for someone who loves both strategy and execution, and is responsible for planning and execution of all our web, SEO/SEM, email, social media, and paid advertising campaigns; and creating or overseeing the delivery of our sales and marketing materials, including case studies and reports, decks and infographics, press releases, website updates and social media assets.

RESPONSIBILITIES

  • Marketing and communications plans: define KPIs and quarterly marketing goals, create plans to achieve those goals and measure success
  • Direct and implement customer retention and acquisition campaigns
  • Content Marketing: plan and execute content marketing initiatives across social channels, email and website
  • Digital Marketing: develop and implement digital marketing strategies including paid search, email marketing, SEO/organic marketing
  • Develop and Manage agency and vendor relationships
  • Product Marketing: develop and maintain comprehensive product definition documents for company core products
  • Brand collateral: work with stakeholders across the organization to produce brand collateral that supports sales and marketing goals
  • Website management: relaunch and update company website with recent insights, products, team members and news to support sales and marketing goals


EXPERIENCE

  • 5+ years’ B2B marketing experience
  • Strong experience in both digital and traditional marketing
  • Demonstrable expertise in planning and executing high ROI lead generation campaigns
  • ISP or Telecom marketing experience a definite asset.
  • An excellent communicator of information and ideas in visual, written and verbal format.
  • Knowledge of CRM systems and content marketing tools and technologies, and the acumen to quickly learn new tools.
  • Strong quantitative analysis and data visualization skills – clear thinking and clear communication of the results.
  • Strong writing and grammar skills and the ability to create engaging content.

DNA

  • Driven, energetic
  • Sense of urgency
  • Competitive nature

Think you got what it takes to join our team? Tell us why you’d add value to our team and submit your resume.